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Terms & Conditions

The terms below govern your use of Sytner Group Limited internet sites and by accessing this website you agree to be bound by them. If you do not accept these terms, please do not use the website. 

We may change these terms at any time without notice by updating the terms shown on this website. It is your responsibility to review the website terms each time you enter the website to ensure you are aware of our latest terms and conditions. Your use of this website after a change has been made signifies your acceptance of the revised terms. 

This website is for your personal use only and is not to be used for any commercial purpose. 

The majority of this web site is available in English, German, French, Spanish and Italian. However, all enquiries should be submitted and will be replied to, in English only. 

Any reference in this site to speed or performance should not be taken as an encouragement to drive either dangerously or at speeds in excess of national limits. 

These terms and conditions only apply to Sytner Group Limited internet sites. These are not the full trading terms and conditions of Sytner Group Limited, please contact your local Sytner Group Limited dealership or Sytner Group Limited Head Office for more information *.

Website Availability:

We cannot promise that this website will be uninterrupted, free of errors, bugs or viruses and we will not be liable if, for any reason, this website is unavailable at any time or for any computer virus or system failure. Access may be suspended at any time without prior notice or reason being given. 

Copyrights:

Copyright 2016 Sytner Group Limited. All Rights Reserved. The Sytner Group logo and all text, images, graphics, sound files, animation files, and video files specifically representing Sytner Group Limited and their arrangement on Sytner Group Limited internet sites, are all subject to Copyright and other intellectual property protection. Sytner Group Limited internet sites may also contain material that is subject to the copyright rights of their providers; vehicle manufacturers for example. No person may copy, modify, transmit, distribute, display, reproduce, publish, license or create works from any material, on any part of this website, or otherwise use it for any public or commercial use without the prior express written permission of Sytner Group Limited.

Product/Service Information:

The information on Sytner Group Limited internet sites is intended for use only by UK residents from within the UK. The information and other materials contained in this website may not satisfy the laws in countries outside the UK. If you choose to access this website from outside the UK you are responsible for ascertaining to what extent local laws are applicable and compliance with local laws. Any telephone numbers and charges shown only apply to calls made from within the UK. 

Some of the product information, illustrations and images contained on Sytner Group Limited internet sites, may have been prepared for generic use by our manufacturer partners, potentially in different countries around the world. Sytner Group Limited holds no liability for vehicle specifications that are no longer available or not available in this country. 

Whilst every effort has been taken to ensure accuracy of product and service information, some inaccuracies may occur. It is important that you do not rely on this information but check with a Sytner Group Limited dealership, about any items which may affect your decision to purchase a product or service. Sytner Group Limited accepts no liability for loss or damage resulting from errors or misleading information.

All prices are current at the time of publication and subject to change without notice. 

These website terms should be read in conjunction with the separate terms and conditions for the sale or supply of the individual products or services which are referred to on this website. In the event of any inconsistency between these terms and the specific product or service terms and conditions, the latter shall prevail. 

Always check directly with the providing Sytner Group Limited dealership, of the terms on which any product or service is supplied before making any commitment.

No Warranties or Representations:

Sytner Group Limited internet sites and the information, images, materials and other content shown on these sites, is provided without any representation or endorsement being made and without any warranty of any kind, whether express or implied, including but not limited to; any implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, all such terms and warranties are hereby excluded. 

Without limitation to the foregoing, although we take care to ensure that the information, images, materials and other content provided on Sytner Group Limited internet sites is accurate, we give no warranties of any kind, express or implied, that they are accurate, complete or up to date. You should not rely on the information to make any decision or take any action. Sytner Group Limited shall not accept any liability for the accuracy or completeness of the information contained in this website or for any reliance placed by any person on the information. 

In no circumstances will Sytner Group Limited be liable for any losses sustained and arising out of or in connection with use of this website, or any site accessed from this website including, but not limited to, loss of profits, loss of data or loss of goodwill (whether direct or indirect), nor any economic, consequential, indirect or special loss.

Correspondence with Sytner Group Limited:

Telephone calls and e-mail correspondence with Sytner Group Limited or the Sytner Group Limited dealership network, to the e-mail addresses and telephone numbers accessible through, or obtained from this website, may be recorded or monitored. By using these communication methods you are consenting to the recording or monitoring of your calls and e-mails. 

The price of calls may vary depending on your service provider. Please check with your provider for exact charges.

These Terms in Law:

These terms shall be governed by and construed in accordance with English law. Disputes arising in relation to them shall, unless expressly agreed otherwise, be subject to the exclusive jurisdiction of the courts of England and Wales.

*Company Information:

Sytner Group Limited is responsible for the content of this website. Sytner Group Limited is a company registered in England and Wales under company number 2883766, is Authorised and Regulated by the Financial Services Authority and has its registered office at 2 Penman Way, Grove Park, Leicester, LE19 1ST. Telephone number: 0116 282 1000, e-mail address: enquires@sytner.co.uk.


Trading - Terms & Conditions

It is important that you read these Terms and Conditions carefully. Together with our Privacy Policy, they govern our relationship with you in relation to this website and your purchase of goods from it. 
This website (https://www.ferrariparts.co.uk) is operated by Sytner Group at 2 Penman Way, Grove Park, Leicester, LE19 1ST. (hereafter "MCL" Telephone number: +44 (0)1784 436 222, e-mail address:parts@ferrariparts.co.uk

All references herein to "MCL", "we" and "our" are references to the Maranello Concessionaires Limited trading as Maranello Classic Parts, Sytner Group Limited, any subsidiary or holding company of these and any other subsidiary of such holding company (as these terms are defined in section 736 of the Companies Act 1985). 

Your use of this site and the information available on this site is subject to the Terms and Conditions set out below and by using this site you are acknowledging your consent to them. If you do not accept these Terms and Conditions in full, you must stop using this website immediately. 

MCL in its sole discretion reserves the right to change these Terms and Conditions at any time without notice. Any changes will be posted here. 

We have made every effort to ensure the accuracy of the information contained in this site. Also, we are constantly seeking ways to improve the specification, design and production of our products and services and alterations take place continually. Whilst every effort is made to produce up to date products and specifications, this site should not be regarded as an infallible guide to our products and services. 

Distributors and Dealers are not our agents and have absolutely no authority to bind us by any express or implied undertaking or representation. 

MCL reserves the right to make any changes in the specification in the Goods which are required to conform with any applicable safety or other statutory requirements and, where the Goods are to be supplied to the Company’s specification, which do not materially affect their quality or performance. 

Except where MCL has given advice or recommendations in writing as to the suitability of any Goods, the Customer relies solely on his own skill and judgment as to the suitability for any purpose of the Goods to be supplied by the Company.

Price

The price you pay for MCL products is the price shown on the web page and which excludes UK V.A.T. initially but is included in the final order summary (where applicable) unless otherwise stated. 

The price you pay for MCL collected is the price shown on the web page, plus the local country tax, unless otherwise stated. 

The price you pay for MCL shipped direct, is the price shown on the web page plus additional packing, carriage and insurance charges as appropriate and are subject to UK V.A.T. (where applicable) 

MCL reserves the right to change prices listed without prior notice. All orders for products are subject to availability and MCL reserves the right to decline to supply any individual or company. 

Prices online may differ from those elsewhere.

Until received payment in cleared funds for the goods, a binding contract does not come into existence between us.

Payment

All payments must be made before goods are despatched and if you require delivery to a different address to that which your card is registered you will have to make payment on line. We accept payment by all major debit and credit cards. 

It is your responsibility to ensure that the payment details you provide are correct and complete. We are not responsible for supplying goods if the details you submit when making your order are incorrect or incomplete. We are not responsible for any delays in delivery due to the supply of incorrect payment of address details. 

No payment will be deemed to have been made until we have cleared funds and we will not dispatch the goods until we receive payment in full. If we are unable to accept your orders for any reason then we will at our option, either not debit your credit card or refund any money paid by you in respect of that order.

The ownership of goods supplied, shall not pass to you until you have made payment in full

Part-Exchange Of Reconditioned Goods

We may sell Goods to you at a reduced price on condition that you supply equipment for reconditioning to Us (Exchanged Goods). We may take a deposit from you (Deposit) to secure a later delivery of the Exchanged Goods and/or to cover the situation where the Exchanged Goods are not complete or cannot be economically reconditioned. 

Once the Exchanged Goods are delivered to Us, We shall return the Deposit but if the Exchanged Goods are not delivered within 40 Business Days of the Contract coming into existence, the Deposit shall be forfeited (we will keep it) in which case you shall be released from your obligation to deliver the Exchanged 

If you return Exchanged Goods to Us, and if, in our absolute discretion acting reasonably, the Exchanged Goods are not complete or cannot be economically reconditioned, We may by giving notice to you forfeit (keep) the Deposit and return the Exchanged Goods to you.

We are charged with trying to keep parts availability high and we reserve the right to apply a surcharge to any part at any time to assist in continuity of supply. 

If you change your mind

When ordering from MCL, you may cancel your order for any reason at any time up to the point of despatch and a refund will be made for any payments already received by MCL. If you have already received the goods, then they should be returned within 7 days, at your own cost. For full details see our Returns Policy.

Availability

From time to time, products on this site may not be in stock. If a product is out of stock, we will contact you and advise you of the delivery date before processing your order.

If we cannot deliver some or all of the goods ordered for reasons beyond our control (including any lack of delivery details or other instructions from you) on account of industrial dispute or stocks being exhausted or parts that are no longer manufactured, we reserve the right to cancel your order subsequent to the stock not being available and shall give notice of such. Any liability for any loss caused is hereby excluded.

Delivery

We will deliver the product(s) you ordered, via MCL to the address that you gave for delivery via our shipping partner DHL We endeavour to despatch any orders received by 5pm the same day regardless of destination ( some exclusions apply depending on size of consignment) 


MCL will endeavour to deliver the product(s) to you as soon as possible, via the cheapest possible method, unless otherwise instructed in writing at the time of ordering, however in terms of delivery, time shall not be of the essence

Delivery/shipping costs on this site are an estimate and will be clarified by MCL prior to the order being despatched if there is a discrepancy in either way MCL will contact you if there is need for additional funds or if a refund needs to be made for these carriage charges 

Should there be any additional charges that were not originally estimated or shown on the order summary MCL will contact customers prior to products being despatched 

Should your order require packing, this will be carried out at your cost unless otherwise stated.

We shall not be liable for damage in transit or for shortages unless claims in writing are received by us within three working days of delivery, quoting the invoice reference number.

Prior to the anticipated delivery of any Goods from MCL, the Customer shall obtain all consents licences and permissions which are required for the export of the Goods from England and/or the transport to and import into the country or place where the Goods are to be delivered, in the event that any such consents, licences or permissions are not obtained prior to the anticipated date of delivery, the same shall not in any way relieve the Customer of its obligations to pay for the Goods but the Customer shall forthwith notify MCL in writing of the failure to obtain the same and (notwithstanding any other terms in this or any other contracts relating to the Goods) the Company shall be deemed to have made complete delivery when such Goods are available for collection ex-works from the Company’s premises.

Once your order is packed, we advise you of the final value of the invoice at which point you will be asked for payment and once received the parcel will be despatched. You will be provided an airway bill number so you can track the progress of the consignment. 

Please note that as a security measure, your order with us must be delivered to the credit card holders registered address if details are given by phone. If you you use our online payment system an alternative delivery address can be delivered to. 

Once your order is shipped, we will email confirmation to you, including tracking information if applicable 

Please read the following sections to see what services we offer via DHL and how carriage is calculated.

Domestic / UK

DHL EXPRESS 09:00

Guaranteed* deliveries before 09:00 within the UK.

For those time-critical deliveries to major business locations, DHL EXPRESS 9:00 is supported by proactive delivery notification and a money back guarantee, and is available to domestic destinations. Extend your working day by asking for a collection of your shipment at normal times with a guaranteed delivery the very next morning.

Note: check with us to see if your address is covered by a DHK Express 9.00 service.

DHL EXPRESS 12:00

Guaranteed* deliveries before 12:00 within the UK.

For those time-critical noon deliveries to a wide range of business locations, DHL EXPRESS 12:00 is available to domestic destinations and supported by a money back guarantee.

DHL DOMESTIC EXPRESS

Guaranteed* deliveries before Close of Business within the UK.

DHL DOMESTIC EXPRESS is ideal for all of your document and non-document shipments when getting it there by the end of tomorrow is what matters. Whether you are sending samples, spare parts or finished products, you can rely on the DHL extensive express network to get your shipments there fast.

International & European

DHL EXPRESS 09:00

Guaranteed* deliveries before 09:00. Available to 34 countries.

For those time-critical deliveries to major business locations, DHL EXPRESS 9:00 is supported by proactive delivery notification and a money back guarantee, and is available to international destinations. Extend your working day by asking for a collection of your shipment at normal times with a guaranteed delivery the very next morning.

Note: check with us to see if your address is covered by a DHK Express 9.00 service.

DHL EXPRESS 12:00

Guaranteed* deliveries before 12:00. Available to 66 countries.

For those time-critical noon deliveries to a wide range of business locations, DHL EXPRESS 12:00 is available to international destinations and supported by a money back guarantee.

DHL EXPRESS WORLDWIDE

Guaranteed deliveries before Close of Business. Available to 231 countries and territories worldwide.

DHL EXPRESS WORLDWIDE is ideal for all of your document and non-document shipments when getting it there by the end of tomorrow is what matters. Whether you are sending samples, spare parts or finished products, you can rely on the DHL extensive global express network to get your shipments there fast.

DHL ECONOMY SELECT

Day certain door-to-door deliveries by Road to 36 European countries. Typical transit times of 2–4 days to main European cities.

DHL ECONOMY SELECT is a day definite door-to-door Express service, offering reliable, cost effective, and convenient business to business delivery of single parcels, multi-parcel shipments, and pallets across Europe. Use DHL ECONOMY SELECT for weights up to 1,000 kg per piece or 2,500 kg per shipment.

Volumetric Weight

Sometimes you need to send large packages that use up a lot of space but weigh very little – a small but valuable item surrounded by lots of protective packaging, for example. 

In this instance, we need to work out the cost of your package using volumetric weight. The steps we follow to see if your package needs to be charged at volumetric weight rather than actual weight. 

Dangerous Goods

DHL Express has significant experience in carrying approved Dangerous Goods.

Shipping Dangerous Goods

DHL is an established carrier of Dangerous Goods and as a leading transportation and logistics company, DHL Express adheres to the following regulations: 

IATA for air transport, applicable within all countries which work under the ICAO regulations and any airline under the IATA regulations 

ADR for road transport, applicable within all countries that have adopted the ADR convention in their legislation and additionally within Europe, the EU directives concerning the transport of Dangerous Goods.

Dangerous Goods Charges

DHL is an established carrier of Dangerous Goods and as a leading transportation and logistics company, DHL Express adheres to the following regulations: 

IATA for air transport, applicable within all countries which work under the ICAO regulations and any airline under the IATA regulations 

ADR for road transport, applicable within all countries that have adopted the ADR convention in their legislation and additionally within Europe, the EU directives concerning the transport of Dangerous Goods.

Track & Trace

For your convenience, DHL offer several methods of tracking a shipment. Each shipment we despatch carries a waybill number, you will find this number on your invoice and email despatch notification or we can give it to you as it’s at the top of the waybill along with the barcode which we keep as the sender’s copy. 

Should you wish to obtain proof of delivery for any shipment despatched, you may choose one of the following options at: http://wap.dhl.com/track/ http://wap.dhl.com/track/

Track a Shipment online

Check your shipment status on http://wap.dhl.com/track/ – select "Tracking" and then enter up to 10 Waybill numbers

Track a shipment by Email

Enter your waybill number ONLY in the subject field and send to track@dhl.com

Check your shipment status on http://wap.dhl.com/track/ – select "Tracking" and then enter up to 10 Waybill numbers

Track a shipment by Text Message

Track the progress of single shipments using the text messaging (SMS) service on your GSM mobile phone. It's as simple as sending any other text message. Select "Send SMS" from the mobile phone menu, key in your airwaybill number (you may need to hold down the '#' key to switch between alphabetical and numerical symbols) and send the message to the worldwide DHL SMS Tracking phone number +44 7720 33 44 55 (DD HH LL on the telephone keypad).A response will be returned, usually in less than 60 seconds, with the latest status of your shipment.

Customer Services

Dial Customer Service on 0844 248 0844 and say "Track a Parcel" using our speech recognition telephone system.

Mobile Website

To track a parcel from your mobile device, visit our Mobile website http://wap.dhl.com/track/

Royal Mail 'Signed For Delivery'

Smaller, lower value items may be sent via 'Signed For delivery' with the Royal Mail. All items sent using this method require a signature on receipt and are insured to a value of £30.00 as standard

Personal Collection

Customers wishing to collect their goods in person are able to do so from the following address.

Maranello Concessionaires Ltd.
T/a Maranello Classic Parts
Unit B8 Crabtree Road
Thorpe Industrial Estate
Egham
Surrey
UK
TW20 8RN


Phone:+44 (0)1784 436 222
Fax:+44 (0)1784 486 656

It is important that a collection date is agreed so that goods can be prepared and packed as necessary before customer arrival. We can take no responsibility for loss or damage to goods once they have left the premises.

We are unable to allow collection of goods paid for using the online payment facility.Payment will be made at point of collection and for the security of us and our customers, proof of identity may be required.

Personal Courier / Alternative Shipper

For customers holding an account with a shipping provider or courier other than our prefered shipping partner. 
We are happy to facilitate an alternative courier provided that a valid account number is provided at the time of payment. It is the policy of Maranello not to release purchased goods to couriers unless we have wriiten instruction from you. You will be responsible for arranging any insurance cover.

Risk & Title

The risk in the Goods shall pass to the Customer (notwithstanding that the property may not have been passed to him) on the earlier of the following: 

Where delivery is to be ex-works, as soon as the Goods are made available to the Customer ex-works or where MCL agrees to arrange for delivery of the Goods, in the case of delivery by post, as soon as the Goods are placed in the postal system or, in the case of delivery by any other form of carriage, as soon as the Goods are received by the carrier. 

The property in the Goods shall remain in the Company and shall not pass to the Customer until the Customer shall have paid the full price due in respect of Goods supplied under this or any other contract. 

If payment for Goods supplied under this or any other contract between MCL and the Customer is overdue, or if any act proceeding involving the Customer’s solvency is commenced, MCL may (without prejudice to any of its other rights) repossess the Goods as it sees fit and may enter upon the Customer’s premises by its servants or agents for that purpose. 

The benefit and/or proceeds of any dealings with the Goods by the Customer in contravention of MCL’s rights shall be held in trust for MCL and any such proceeds shall be paid by the Customer into a separate bank account in the name of the Maranello Classic Parts. 

MCL shall have a general lien over all property of the Customer in possession of MCL for all debts from such Customer howsoever and wherever arising.

Warranty

All new and reconditioned parts are usually covered by a 12 months manufacturer's warranty unless specifically stated from point of sale. You should notify us immediately by e-mail to parts@ferrariparts.co.uk if a potential warranty situation arises. We will then advise you of a course of action.

Our guarantee applies only where purchased goods have been used solely for the intended purpose and have not been used in any form of motor sport i.e. racing, rallying, or speed trials. 

All parts are fully warranted against defects in materials and workmanship. Warranty will not cover labour, failure of a related component, failure resulting from faulty installation or misuse. Liability will not exceed the cost of the original component. 

Factory responsible supplied parts

Any part supplied that is still currently supplied by Maserati or Ferrari through us as the dealer carries a 12 month warranty. To claim the warranty you have to arrange to present the vehicle with the faulty part fitted at your nearest dealer with proof of purchase. The dealer will open a service entry and establish if the fault is warrantable, if so they should replace the part FOC , and cover the cost of diagnosis time and labour to fit the part.

Note: This is the only way warranty can be claimed on current factory supplied Ferrari and Maserati parts.

Maranello responsible supplied parts

You should make contact with us and you will be sent a warranty form which you will be required to complete and send back to us along with the suspected faulty part(s) together with the original invoice or proof of purchase and as much information relating to the problem as possible. 

All returns are subject to physical inspection. This may involve returning the part to our supplier to verify the fault before it can be exchanged. Defective items are backed 100% and can be returned for exchange only. 

The warranty period commences from our invoice date not from the date of installation or first use. This warranty covers defects to the part when fitted and used correctly for normal, everyday vehicle use but does not apply to parts used for any extraordinary or unusual uses such as competition, racing, rallying or parts subsequently stripped down, altered, modified or adapted etc. in any way from their original design or intended use. 

Although we are, by law, liable for death or personal injury caused by our proven negligence and by The Sale of Goods Act 1979, our warranty only covers the parts in question and not to any consequential loss or cost, e.g. garage labour, recovery, carhire, re-delivery, parking fines, failure of a related component etc. No claim will be validated if the failure is caused by mis-use, neglect, overheating, incorrect installation or failure of a related component. 

Any part replaced or repaired under warranty, will only benefit from the balance of the cover remaining from the original purchase date. Warranties are not transferable. Acceptance of goods is deemed as acceptance of these terms. The warranties are in addition to, and do not affect your statutory consumer rights. 

We will decide the method of return freight and will charge it to you, the customer, if the fault is not ours.

Some components require special equipment/ tools and special skills to ensure their successful and safe installation. These should not be fitted unless the correct tools and equipment are available and the necessary level of training has been attended. (e.g.) structural body parts must only be fitted when vehicle is mounted on the recommended jig system using recommended brackets. When considering a warranty claim we may require you to provide evidence of relevant and current staff manufacturer training and correct tooling being used. If this cannot be produced your claim may not be considered.

Note: Proof that the correct fitment procedure by manufacturer trained staff and correct specialist tooling has been used may be required.

Sellers Guarantee of Goods

Our guarantee of the Goods is subject to the following: 

(a) Our descriptions of spare parts are intended as a guide only and do not necessarily correspond with the descriptions used by vehicle manufacturers. 
(b) Some vehicles may, on first sale, have been sold with experimental rather than standard parts fitted.
(c) With the passage of time since first sale, the original parts of a vehicle may have been replaced with items that differ from the original parts and may not be compatible with the Goods We supply. For example, the correct king pin for a vehicle that we supply may not, in fact, fit the non-original axle currently installed. 
It is, therefore, your responsibility to check that Goods are the correct part for any vehicle to which they are to be fitted or installed before such fitting or installation takes place. It is also your responsibility to ensure that the Goods are fitted or installed with due care and skill, whether by you or a professional fitter/installer. 
We guarantee that on delivery and for a period of 12 months from delivery (Warranty Period), the Goods shall be free from material defects. However, this guarantee does not apply in the circumstances described in clause 1.0 below 

1.0 This guarantee does not apply to any defect in the Goods arising from: 
(a) Fair wear and tear; 
(b) Wilful damage, abnormal storage or working conditions (including racing, rallying, sprinting, hill climbing or other motorsport or non-road use), accident, negligence by you or by any third party; 
(c) Failure to operate or use the Goods in accordance with the user instructions; 
(d) Any alteration or repair by you or by a third party who is not a manufacturer authorised repairer. 
(e) Any specification provided by you; 
(f) Incorrect fitting or installation; 
(g) Failure to follow Our or the manufacturer’s instructions or recommendations as to fitting, installation, use, maintenance, storage, or (if there are none) good practice; 
(h) A fault to the vehicle to which the Goods are fitted or installed; 
(i) Your failure to comply with your responsibilities under clause 6.1; or 
(j) Any attempt by you to rectify or repair the Goods. 

Below is subject to points above, if: 
a) You give notice in writing during the Warranty Period within a reasonable time of discovery that some or all of the Goods do not comply with our terms of warranty. 
(b) We are given a reasonable opportunity of examining such Goods; and 
(c) You (if asked to do so by us) return such Goods to us or if they cannot be returned and delivered to us, provide us with detailed photographic evidence of the alleged defect, we shall, at our option, repair or replace the defective Goods, or refund the price of the defective Goods in full. 

If you are a consumer, the guarantee in above is in addition to your statutory legal rights in relation to the Goods that are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.

Force Majeure

MCL will not be liable to you in the event that it is prevented by circumstances beyond its control from delivering any product which you have ordered or for any damaged or defective goods.

Validity

If any term, condition, or provision of these terms and conditions is determined to be unlawful, invalid, void, or for any reason unenforceable, the validity and enforceability of the remaining terms, conditions and provisions shall not in any way be affected or impaired thereby.

Governing Law

The contract between MCL and the Customer shall be governed exclusively by English law. 

Any dispute between the MCL and the Customer arising in any way in connection with the contract between them shall be determined in the first place in the manner, if any, provided in these conditions for resolution of such disputes in any other case by reference to arbitration under the provisions of the Arbitration Acts 1950-1979 and award of such arbitrator shall be a condition precedent to either party to sue the other except for an action by MCL for debts due from the Customer.

Customer Services

If you have any comments with regards to service you've received from us online use our Contact us page.

Disclaimer

We try to ensure that information on our site is accurate, complete and up-to-date. However, in using this site you agree to be bound by these Terms & Conditions, which take effect on the date when you first use the site. 

Without prejudice to your statutory rights, the site and all information, text, names, images, pictures, logos, links and icons and other materials (without limitation) are provided 'AS IS' and on an 'IS AVAILABLE' basis without representation warranty or endorsement, express or implied. 

The information, specification, and colours on this website may vary from market to market and are subject to change without notice. 

We do not warrant or represent the accuracy or completeness of information provided on the site nor do we guarantee that use of this site will be uninterrupted or error-free, or that the site and its servers are free of computer viruses or bugs. 

In no event will we be liable to any person for any damage or loss that may arise from the use of any information contained in our site or products displayed on our site, including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or any other action, arising out of or in connection with the use of the site. 

Notwithstanding anything else in these Terms & Conditions, we will not be liable for claims relating to the functionality or availability of this site. For full details see our Internet Terms and conditions.

Copyright & Trademarks

For full details see copyrights in our Internet Terms and conditions.

External Links

We do not represent, warrant, endorse or hold responsibility over any external sites that may be linked to or from this site. Any external site that you visit by clicking through a link on this site is outside of our control and you visit entirely at your own risk.

Software Disclaimer

Software downloads from this site have been thoroughly scanned and tested at all stages of production but, as with all downloaded software, we still recommend that you run a virus checker before use. 

We also recommend that you have an up-to-date backup of your hard disk before using the software. We cannot accept responsibility for any disruption, damage and/or loss of data on your data or computer system that may occur while using the software. 
Consult your network administrator before installing any software on a networked computer.

Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here from shall be exclusively subject to the jurisdiction of the courts of England and Wales. 

If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms are intended to be effective, it shall be severed and deleted from this clause. All other Terms of Use and Terms & Conditions shall remain in full force and continue to be binding and enforceable.

Other

This information should be read in conjunction with our Internet Terms and conditions.